RelativityOSby Tensyr LLC
Confidential · IMO Briefing
The IMO Layer

Your agents will never leave the IMO that hands them this.

Every agent you recruit is juggling two dozen subscriptions and a CRM they merely tolerate. RelativityOS hands them one platform that does all of it — better — running on your lead buckets, your leaderboards, your rewards, and an AI no competitor can offer. Roughly 80% of it is already built and running today; you could be handing it to your downline in weeks, not a year.

What you'll run your whole organization on
Producer hierarchy
A live tenant above your agents, with seat management and add / suspend / graduate — running today for team leaders.
Live
Leads database — millions built in
Millions of businesses and licensed producers, searchable in-platform — your whole downline prospects without a lead-vendor bill.
Live
Lead buckets
Your server-side lead pools; agents draw from them, with cross-agent attribution already built in.
Live
Buy leads from balance
Purchase against an account balance — wired onto the wallet engine below.
Scope up
Log a sale → account credit
Every logged policy posts a reward credit — exactly once per sale, guaranteed.
Scope up
Document / PDF library
A shared, tiered file library on cloud storage — the org-wide tier is a built-in extension point.
Live
Leaderboard — policies & AV, weekly / YTD
Ranks producers by annualized volume and deal count across any set of agents. Already built.
Live
Meeting calendar with links
Full calendar module; an org-wide meeting view is the one calendar extension.
Live
Broadcasts on login
One-way announcements to a downline already ship as a native channel.
Live
Ticket / support system
Agent-owned tickets today; the org-level answering desk is a focused permission add.
Scope up
Live — shipped & running Scope up — exists, extend to the org Build — genuinely net-new
The stack your agents pay for — gone
22+ tools are bills your agents pay every single month. Inside ROS they're native and included — and you become the IMO that hands them all of it, plus their time back.
CRM & pipelinereplaces Salesforce · HubSpot · GoHighLevel
Video meetings & roomsreplaces Zoom · Google Meet
Live screen-share sellingreplaces CrankWheel
Video messages & recordingsreplaces Loom · BombBomb
Agent websitesreplaces Wix · Squarespace
Funnels & landing pagesreplaces ClickFunnels · Leadpages
Forms & intakereplaces Typeform · JotForm
Reputation & reviewsreplaces Birdeye · Podium
Team chatreplaces Slack · Teams
Commission & book trackingreplaces AgencyBloc · spreadsheets
Scheduling & bookingreplaces Calendly · Acuity
Business textingreplaces SimpleTexting · Salesmsg
Power dialerreplaces PhoneBurner · Kixie · Mojo
Document libraryreplaces Dropbox · Google Drive
Tasks & projectsreplaces Asana · Monday
Support ticketsreplaces Zendesk · Freshdesk
Leads database — millions built inreplaces ZoomInfo · lead vendors · paid lists
Multi-carrier quotingreplaces Quotit · iPipeline
Email & broadcastsreplaces Mailchimp
Automations & workflowsreplaces Zapier · Make
Auto AI advertisingreplaces ad agencies · Madgicx
AInstein — AI operatorno equivalent exists
The underwriting brain — no other platform has this

Your agents place the right policy in seconds — with answers, not guesses.

The moment an agent has a client in front of them, AInstein runs the full clinical and underwriting workup that used to mean calls to the carrier, PDF hunts, and educated guessing — and returns a verdict.

Every doctor in the nation, by NPILook up any provider, then check each carrier's network for participation — in seconds.
Every condition × every carrierThe client's conditions run against each carrier's knockout questions and UW guidelines, automatically.
Every medication, decodedEach drug is cross-referenced against the conditions it can treat — so a med never wrongly disqualifies a client. Placements survive underwriting that guesswork would have lost.
True retail drug cost, instantlyReal pharmacy pricing in seconds — no surprises after the sale.
The verdict — approve / decline + best fitAInstein tells the agent which carriers approve, which decline, and recommends the best-fit policy for that exact profile.

The result: every agent underwrites like a twenty-year veteran. Fewer declines, fewer chargebacks, more business placed right the first time — production that flows straight up to you.

24/7 client service — on autopilot

Every client gets answers about their policy — from their phone, any hour of the day.

Client Service AInstein answers your clients' policy questions around the clock — coverage, benefits, ID cards, claims, renewals — accurately and in your agent's voice, right from the client's phone. It only pulls the agent in when a human is truly needed. Every agent gets a 24/7 service department they could never afford to staff: clients feel looked after, persistency climbs, chargebacks fall. And clients who feel taken care of don't leave.

The rewards engine

A production flywheel you control

You set the reward. Every policy your agents write drops credits they spend on more leads — more activity, more production, more override flowing up to you. It rides a real, audited, duplicate-proof balance already live in RelativityOS.

Agent logs a policyat any carrier you offer
Balance credited +$50once per sale, never doubled
Agent buys leadsdrawn straight from balance
The structure
Your IMOowns buckets · library · leaderboard · broadcasts · tickets
Agency / Agentown book · own number
Agency / Agentown book · own number
Agency / Agent2,000–3,000 seats

You see every agent's production in real time. They keep their own book and their own number — independence, not a walled garden, which is exactly why they stay. And it's no whiteboard idea: this structure is load-bearing in production today.

The multiplier

Bring it in once, at the top. Arm your entire downline.

You don't buy RelativityOS seat by seat. You bring it in once, at the IMO level, at organization scale — and that bulk price cascades down to every team leader and every agent beneath you. ROS stops being a cost line and becomes the most affordable — and most powerful — growth engine your organization will ever hold.

Your IMOone org-wide agreement · bulk economics no individual could ever touch
Every Team Leaderrecruits, trains & grows their team on a platform that does the heavy lifting
Every Agentquotes, dials, underwrites & serves clients 24/7 — from day one

The platform flows down. The production flows up.

Bulk economicsPriced for the whole organization, not a thousand retail logins. The bigger your org, the lower the cost per producer — and it's your rate, extended to every team under you.
Every team leader, armedEach leader in your downline gets the same platform to recruit, train, and scale. A leader with ROS out-recruits and out-retains one without it — and every bit of that lift compounds back up to you.
The IMO producers chooseWhen the competition hands a recruit a spreadsheet and a login, and you hand them a platform that quotes, underwrites, and serves clients around the clock — the best people build under you. The platform becomes the reason they join, and the reason they stay.

The math is simple: bought at the top, ROS costs a fraction of what your agents pay for a fraction of the tools — while making every team leader beneath you a stronger recruiter, a better trainer, and a harder target to leave. We'll structure the org-wide agreement around the size and shape of your downline.

The honest math
~80%
of the IMO layer already shipped & running
Weeks
to scope it to your org — not months
$0
commission engine to build — it stays in your carrier-tied accounting

“The IMO with the best platform wins the best agents — and keeps them. RelativityOS is that platform: better than anything they'll build, it retires every tool your agents pay for, and it's ready for your downline now.”

RelativityOS · The IMO Layer